Privacy Policy

1. Introduction

Silviks Design Ltd respects the privacy of website visitors, potential clients, business partners and suppliers. This Privacy Policy describes what personal information may be collected through this website, why it is collected, how it may be used and what rights may be available to you under applicable data protection rules.

This policy applies to information submitted through the contact form, email communication, phone enquiries and normal use of the website. It does not replace any separate data processing agreement, service agreement or project contract that may be signed for a specific client project.

2. Information we may collect

We may collect information that you voluntarily provide when you contact us, request a proposal or discuss a design project. This may include your name, email address, phone number, company name, job title, project type, project budget, deadlines, message content and any files or references you choose to send.

When you browse the website, basic technical information may also be processed, such as browser type, device type, pages visited, approximate location based on technical data, date and time of visit and interaction with website features. This information is usually used in an aggregated way to understand website performance and visitor interest.

3. How we use your information

Personal information may be used to respond to enquiries, prepare offers, arrange consultations, provide requested information, plan project scopes, manage client communication and deliver branding, interior, graphic, web, multimedia, prepress or consulting services.

Information may also be used for internal administration, record keeping, invoice support, legal compliance, security monitoring, quality improvement and improvement of website content and user experience. We do not use your personal information for unrelated purposes without a proper legal basis.

4. Legal basis for processing

Depending on the situation, Silviks Design Ltd may process personal information because it is necessary to respond to your request before entering into a contract, because it is necessary to perform a contract, because there is a legitimate business interest, because the company has a legal obligation, or because you have given consent for a specific purpose.

5. Contact form and email communication

When you submit the contact form, the information entered in the form is sent to the company email address so that the team can review your enquiry and respond. Required fields are limited to information needed to identify you and understand your message: name, email address and message.

Please avoid sending confidential, sensitive or unnecessary personal information through the contact form unless it is relevant to your enquiry. If a project requires sensitive files or confidential commercial information, a separate communication method or agreement may be arranged.

6. Cookies and analytics

This website may use essential cookies or similar technologies needed for basic website functionality. It may also use analytics or performance tools to understand which pages are visited and how the website is used. These tools help improve content, layout and technical performance.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how certain website features work, although the main content of the website should remain accessible.

7. Background music and media features

The website includes optional background music controlled by the visitor. If you click the play button, the website may store a small local preference in your browser so that the music setting and approximate playback position can be remembered when moving between pages. This information is stored locally in your browser and is not used to identify you personally.

8. Sharing of information

Silviks Design Ltd does not sell personal data. Information may be shared only when necessary with trusted service providers, hosting providers, email providers, printing partners, subcontractors, professional advisers, accountants, legal advisers or public authorities where required by law.

Where third-party providers are used, they should only receive information necessary for the relevant task. For example, a printer may receive production files, or a hosting provider may process technical website data.

9. International communication

Because design, branding, interior, web and multimedia projects may involve clients, suppliers or collaborators in different countries, communication may sometimes take place internationally. Where relevant, appropriate care should be taken to protect project information and personal data during such communication.

10. Data retention

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected. Enquiry emails may be kept for follow-up and business records. Client project information may be retained for the duration of the project and afterwards for legal, accounting, warranty, portfolio, dispute prevention or business continuity purposes.

11. Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure. However, no website, email system or internet transmission can be guaranteed as completely secure, so users should avoid submitting unnecessary sensitive information online.

12. Your rights

Depending on applicable data protection law, you may have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing or portability of certain data. You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, contact Silviks Design Ltd using the contact details on this website. We may need to verify your identity before responding to certain requests.

13. Third-party links and media

The website may include links, images, videos, fonts, maps or other resources provided by third-party websites or platforms. These third parties may process data according to their own privacy policies. Silviks Design Ltd is not responsible for the privacy practices of external websites.

14. Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes in services, website functionality, legal requirements or business practices. The latest version will be published on this page.

15. Contact

For privacy-related questions, requests or concerns, contact Silviks Design Ltd at office.silViks@gmail.com or at the placeholder address listed on the Contact page.